We are pleased to provide a hotline dedicated solely to your questions regarding the COVID-19/Coronavirus Pandemic. This line will be staffed by registered nurses who will be ready to take your questions. The line will be staffed Monday through Friday from 8:00 a.m. to 4:30 p.m.
The Hotline number is 270.789.5888
What You Need to Know
How to Protect Yourself
The best way to prevent illness of any kind is to avoid being exposed and to avoid exposing others. The CDC recommends everyday preventative actions to help prevent the spread of respiratory diseases, including:
• Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing. If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol.
• Avoid close contact with people who are sick (handshakes, hugs, kissing, sharing cups/utensils)
• Avoid touching your eyes, nose, and mouth.
• Stay home when you are sick, except to seek medical attention if symptoms (high fever, shortness of breath) become severe. Consider telemedicine phone apps for non-emergency medical care.
• Cover your cough or sneeze with a tissue, then throw the tissue in the trash. Wash your hands after coughs or sneezes.
• Clean and disinfect frequently touched objects (phones, door handles) and surfaces using a regular household cleaning spray or wipe.
• Follow CDC's recommendations for using a facemask:
1. Facemasks should be used only
by people who show symptoms of COVID-19 to help prevent the spread of disease to others. The use of facemasks is also crucial for health workers and people who are taking care of someone with the virus in close settings (at home or in a health care facility).
2. CDC does not recommend
that people who are well wear a facemask to protect themselves from respiratory diseases, including COVID-19.
Kentucky is beginning to see confirmed cases of COVID-19. However, seasonal flu is still also widespread
in Kentucky. Get a flu shot if you have not done so already to protect yourself from the flu.
What to Do If You Think You're Sick
If you feel sick with fever, cough, or difficulty breathing, you may be concerned about whether you have COVID-19. Your decision on whether to seek medical care should not change just because of this new virus. Unlike the flu, your doctor cannot automatically test you for COVID-19 to rule it out as the cause of your illness. If you're feeling ill, but otherwise would not have sought medical care, it's best for you to stay home.
Be sure to call ahead before you go to a doctor's office, The Walk-In Clinic at Taylor Regional Hospital
, urgent care, or emergency room. Tell them about your recent travel and symptoms and they will help direct you to the appropriate level of care.
For deaf or hard of hearing patients:
Please find the following communication card to carry at all times during the COVID-19 pandemic. It is specially-designed to help you better communicate your healthcare needs.
Deaf/Hard of Hearing Communication Card
Have a Question?
You may call the Kentucky COVID-19/Coronavirus Hotline with general questions at 1-800-722-5725, option 5.
Do not call the hotline for emergencies. If you have an emergency, dial 911
Get the Latest Updates
For the latest updates on COVID-19, visit the Kentucky Department for Public Health's COVID-19 website.
Updated Visitor Hours as a Result of COVID-19
Out of an abundance of caution for the safety and well-being of our patients, employees, and community, please note the following visitor restrictions that are effective immediately. Thank you for your understanding and cooperation.
• End-of-life patient cases will be addressed on a case-by-case basis.
• Any emergency surgery will be allowed one HEALTHY adult during surgery and initial recovery.
• Any pediatric patients will be allowed one HEALTHY adult to accompany.
• Any obstetrical laboring patient will be allowed one designated HEALTHY adult through delivery.
• All visitors in these exception categories will be screened and requested to stay in their designated area.
• If you have an appointment, you must come alone. If you are transported by another person, that person will need to stay in his or her vehicle.
In consideration of current CDC recommendations and the safety and well being of volunteers, at this time we are temporarily suspending our volunteer programs at the hospital. We will also be postponing various support groups and activities that meet at the hospital.
For the latest in these cancellations and other changes that affect day-to-day hospital operations as a result of COVID-19, please visit the Closings, Cancellations and Delays page.
Frequently Asked Questions
For the most frequently asked questions surrounding COVID-19, please visit the FAQ section of the CDC website here.